Our team

Meet the team

With more than two decades of experience in brand enhancement, our team’s boundless vision and creativity is exactly what you need to support your vision. We pride ourselves on our ability to interpret your needs and provide trusted support at every stage of your packaging journey.

Hugh Smith

Client Manager

With more than 17 years’ experience in the industry, what Hugh doesn’t know about successful brand enhancement isn’t worth knowing – and at 6ft 2, he’s got personal experience of standing out from the crowd!  Hugh’s vast expertise is highly valued by his clients while his level-headed approach means he’s never phased by tight deadlines or complex briefs.

Hugh Smith

Client Manager

Lucy George

Client Advisor

Creativity and organizational ninja skills make client advisor Lucy George an invaluable part of the MEDAEO team. Lucy’s ability to interpret a brief is second to none and she’s adept at establishing good rapport with her clients, which facilitates real ‘blue sky thinking’ that has yielded some of our most exciting projects. Lucy lives and breathes her role, and admits she never gets sick of planning, drawing and costing out new product ideas!

Lucy George

Client Advisor

Bethan Pryce

Operations Assistant

Bethan’s role as Operations Assistant means she works closely with Edward to keep our ducks in a row at all times – a task that suits her as a keen animal lover!  Incredible organizational skills are Bethan’s secret weapon for ensuring that orders are processed and progressed on schedule, so our customers receive their products on time and within budget.

Bethan Pryce

Operations Assistant

Melvyn Lindsell

Quality Manager

Quality and consistency are key to everything we do at MEDAEO and that makes QC Manager Melvyn Lindsell’s role very important – he’s responsible for sampling every batch of product we receive as well as creating quality specifications that set a high standard for our entire portfolio.  He’s also in charge of ensuring we adhere to the requirements of our international quality accreditations.

Melvyn Lindsell

Quality Manager

Edward Pearce

Operations & Finance Manager

A stickler for the fine details, Edward’s meticulous approach makes him perfectly suited for his dual roles in Operations and Finance, where he’s equally at home making sure orders move swiftly through the system, or compiling complex forecasts and reports.  Edward’s efficiency is of huge benefit to both MEDAEO and our customers, keeping our internal systems running smoothly so we can deliver on agreed terms every time.

Edward Pearce

Operations & Finance Manager

Mick Hannigan

Warehouse Manager

It’s really no coincidence that our warehouse manager Mick loves Formula One – he runs a really tight ship which enables us to be both fast and precise, like a well-oiled machine!  Nothing comes or goes from the warehouse without Mick knowing about it and thanks to his skill, our customers enjoy the most accurate lead time estimations and delivery times they’ll find anywhere.

Mick Hannigan

Warehouse Manager

Jasper Lyon

Innovation & Supply Chain Lead

With an innate ability to think outside the box and an excellent grasp of supply chain logistics, Jasper is perfectly equipped for a role right at the cutting edge of our industry.  He’s chiefly responsible for exploring new materials and techniques, watching other markets for ideas that will translate into marketing and promotional products, and enabling our clients to stay ahead of the curve.

Jasper Lyon

Innovation & Supply Chain Lead

Roy Lyon

Innovation Director

Roy’s job title sums up both his role at MEDAEO and his key strengths perfectly!  A born adventurer, when Roy’s not hiking up a mountain, he’s busy exploring new possibilities for Medeao – whether that’s researching new materials or investigating new techniques. As Director of a company specialising in promotional products, Roy has a unique insight into the challenges faced, and years of experience in solving them!

Roy Lyon

Innovation Director

Roger Lyon

Sales Director

Roger’s official job title is Sales Director but around the MEDAEO office he’s widely known as ‘head of banter’ – he’s always up for a laugh and leads the sales team from the front with a mix of enthusiasm, energy and good humour.  Roger’s affable personality makes him super approachable, and is the reason customers love him just as much as we do!

Roger Lyon

Sales Director

Visit our case studies to see how our team help our customers to achieve their goals…

“Right from the start, MEDAEO impressed us with their efficient, professional manner – an approach that not only inspired confidence but generated the results we were looking for in offering our customers an incentive to rturn to our Play Centre.”